Version 1.3
This document was last updated on 2020-09-15
At Canaway Academy, we care about the confidentiality and security of your personal information. We will use commercially reasonable efforts to keep your Personal Information secure in compliance with this Privacy Policy. “Personal Information” is defined below. As used in this Privacy Policy, “we,” “us,” and “our” refer to Canaway Academy.
This Privacy Policy only applies to information that we collect through the Canaway Academy Website (the “Site,” which consists of all content and pages located within the this web domain and its learning management system domains, canaway.school, canaway.moodle.school, and cps.moodle.school) and through the Canaway Academy mobile app (the “App”), and does not apply to information that we may collect from you in other ways (for example, this policy does not apply to information that you may provide to us over the phone, by fax, or through conventional mail).
USERNAMES AND POSTINGS
Comments or other information posted by you to our forums, wikis or other areas of the Site designed for public communications or communications among registered class members may be viewed and downloaded by others who visit the Site. For this reason, we encourage you to use discretion when deciding whether to post any information that can be used to identify you to those forums (or other public or classwide areas).
CONSENT TO PROCESSING OUTSIDE HOME COUNTRY
By using our Site, or providing information to Canaway Academy, you understand and unambiguously consent to the collection, use, disclosure and retention of information in Canada, the United States and other countries and territories, for the purposes set forth in this Privacy Policy, the Acceptable Use Policy, and the Terms and Conditions. You hereby consent to the collection, use, disclosure, and retention by Canaway Academy of your Personal Information as described under this Privacy Policy, including but not limited to the transfer of your personal data between Canaway Academy and the third parties, affiliates, and subsidiaries described in this Privacy Policy. For further certainty, any consent relating to a right to transfer information referred to in this paragraph shall be deemed to include your consent to the transfer of the applicable Personal Information to a jurisdiction which may provide a different level of privacy protection than that available in your own country.
If you do not agree with these terms, then please do not access, browse, or register for the Site. If you choose not to provide us with certain information required to provide you with various services offered on our Site, you may not be able to establish a user account and we may not be able to provide you with those services.
PERSONAL INFORMATION
As used in this Privacy Policy, “Personal Information” means any information about yourself that you may provide to us when using the Site, such as when you sign up for a user account or enter into a transaction through the Site, which may include (but is not limited to) your name, contact information, gender, date of birth, occupation, and if you register for an ID Verified Certificate of Achievement, a driver’s license or other government issued identification.
We endeavor to limit the collection of Personal Information to what we need with respect to specific Site activities in order to satisfy business, legal, or regulatory requirements.
INFORMATION WE COLLECT AND HOW WE USE IT
We collect information, including Personal Information (described above), when you sign up for a user account, participate in online courses, send us email messages and/or participate in our public forums. We also collect certain usage information about student performance and patterns of learning. In addition, we track information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited and which hyperlinks and other user interface controls were used.
We may log the IP address, operating system, and browser software used by each user of the Site, and we may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity. Various web analytics tools are used to collect this information. Some of the information is collected through cookies (small text files placed on your computer that store information about you, which can be accessed by the Site). You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. If you reject our cookies, many functions and conveniences of this Site may not work properly.
USE AND DISCLOSURE TO THIRD PARTIES
Among other things, we and other institutions that provide courses through Canaway Academy (the “Members”) may use the information about you collected through the Site (including your Personal Information) in connection with the following. In cases where we share or disclose your Personal Information: (1) the third party recipients are required to handle the Personal Information in a confidential manner and to maintain adequate security to protect the information from loss, misuse, unauthorized access or disclosure, alteration, and destruction; and (2) we will only disclose and share the Personal Information that is required by the third party to fulfill the purpose stated at the time of collection.
To enable the Members to provide, administer, and improve the courses.
To help us and the Members improve Canaway Academy offerings, both individually (e.g., by course staff when working with a student) and in aggregate, and to individualize the experience and to evaluate the access and use of the Site and the impact of Canaway Academy on the worldwide educational and professional community.
For the purpose for which you specifically provided the information, for example, to respond to a specific inquiry or provide you with access to the specific course content and/or services you select.
To track both individual and aggregate attendance, progress and completion of an online course, and to analyze statistics on student performance and how students learn.
To monitor and detect violations of the Honor Code, the Acceptable Use Policy, the Terms and Conditions, as well as other misuses and potential misuses of the Site.
To publish information, but not Personal Information, gathered about Canaway Academy access, use, impact, and student performance.
To send you updates about online courses offered by Canaway Academy or other events, to send you communications about products or services of Canaway Academy, Canaway Academy affiliates, or selected business partners that may be of interest to you, or to send you email messages about Site maintenance or updates.
To archive this information and/or use it for future communications with you.
To maintain and improve the functioning and security of the Site and our software, systems, and network.
For purposes described elsewhere in this Privacy Policy (including, e.g., Sharing with Third Parties).
As otherwise described to you at the point of collection or pursuant to your consent.
To authenticate your identity when you register for an onsite exam or an onsite activity.
We will share information we collect with the Members, and we and the Members may share this information (including Personal Information) with third parties as follows:
With service providers or contractors that perform certain functions on our or the Members’ behalf, including processing information that you provide to us on the Site, processing badges via third party providers, and other transactions through the Site, operating the Site or portions of it, providing or administering courses, or in connection with other aspects of Canaway Academy or Member services.
With other visitors to the Site, to the extent that you submit comments, course work, or other information or content (collectively, “Postings”) to a portion of the Site designed for public communications; and with other members of a Canaway Academy class of which you are a member, to the extent you submit Postings to a portion of the Site designed for viewing by those class members. We may provide your Postings to students who later enroll in the same classes as you, within the context of the forums, the courseware, or otherwise. If we do re-post your Postings originally made to non-public portions of the Site, we will post them without your real name and e-mail (except with your express permission), but we may use your username without your consent.
To provide opportunities for you to communicate with other users who may have similar interests or educational goals. For instance, we may recommend specific study partners or connect potential student mentees and mentors. In such cases, we may use all information collected about you to determine who might be interested in communicating with you, but we will only provide other users your username, and not disclose your real name or e-mail address to your contact.
To respond to subpoenas, court orders, or other legal process; to investigate, or prevent, or take action regarding illegal activities, suspected fraud, or security or technical issues, or to enforce our Acceptable Use Policy, our Honor Code, the Terms and Conditions, or this Privacy Policy; as otherwise may be required by applicable law; or to protect our rights, property, or safety or those of others.
With affiliates of Canaway Academy or the Members, or with successors in the event of a merger, acquisition or reorganization, for their use consistent with this Privacy Policy.
As otherwise described to you at the point of collection or pursuant to your consent.
For integration with third party services. For example, videos and other content may be hosted on YouTube and other websites not controlled by Canaway Academy.
In addition, we may share aggregated information that does not personally identify you with the public and with third parties.
USE FOR PERSONALIZATION AND PEDAGOGICAL IMPROVEMENTS
Our goal is to provide current and future visitors with the best possible educational experience. To further this goal, we sometimes present different users with different versions of course materials and software. We do this to personalize the experience to the individual learner (assess the learner’s level of ability and learning style, and present materials best suited to the learner), to evaluate the effectiveness of our course materials, to improve our understanding of the learning process and to otherwise improve the effectiveness of our offerings. We may publish or otherwise publicize results from this process, but, unless otherwise permitted under this Privacy Policy, those publications or public disclosures will not include Personal Information.
ACCESS TO PERSONAL INFORMATION
Canaway Academy supports the public’s right of access to information and the individual’s right of access to, and the right to request correction of, personal information about themselves. Canaway Academy will provide routine access to information informally upon request. A person has a right of access to any record in the custody or under the control of Canaway Academy, including a record containing personal information about the customer. The right of access to a record may be subject to the payment of any fee required according to Canaway Academy’s policies. You have a right of access to information about you, the right to request the rectification, erasure or portability and the right to request the limitation of processing your data and withdraw your consent. These rights may be exercised at any time by sending an email to info@canaway.com, or mail to: 10-8707 Dufferin Street, Suite 169 Vaughan, ON L4J 0A6, Canada
LINKS TO OTHER WEBSITES
The Site contains links to websites published by third parties, including other content providers as well as certain service providers. These other websites are not under our control, and you acknowledge and agree that we are not responsible for the collection and use of your information by such websites, unless we have otherwise indicated in this Privacy Policy. We encourage you to be aware when you are be redirected to a third party website and review the privacy policies of each website you visit and use.
SECURITY
Canaway Academy has a program designed to protect Personal Information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures, including administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the Personal Information that it creates, receives, maintains, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, Canaway Academy cannot guarantee its absolute security.
CHANGING OUR PRIVACY POLICY
Please note that we review and may make changes to this Privacy Policy from time to time. When changes are made, the Privacy Policy link will include a notation “Revised (date).” indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. The notation will be included in the Privacy Policy link for at least seven (7) days after the update has been made. By accessing the Site after any changes have been made, you signify your agreement on a prospective basis to the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.
CONTACT US
If you have any questions or concerns, please contact us via email at info@canaway.com
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